Cookie Policy
This page describes every cookie used on caffemilanoukltd.co.uk, who sets it, why, and how long it lasts. Last updated: 2026.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognise your device on return visits, remember your preferences, keep you logged in, and provide core functionality like the shopping basket and checkout.
We use both first-party cookies (set directly by Caffè Milano UK Ltd) and third-party cookies (set by services we rely on, such as Stripe and Google).
2. How We Use Cookies
- Authentication: To keep you securely logged into your Retail or Trade account.
- Checkout & Payments: To enable Stripe to process your card payment securely and prevent fraud.
- Attribution: To track where your visit originated (e.g., organic search, SEO partner link) so we can calculate commissions and measure marketing performance.
- Analytics (optional): To understand how visitors use the site and make improvements — only activated with your explicit consent.
- Consent Management: To remember the cookie choices you make via our Cookie Banner.
3. Full Cookie Schedule
The table below lists every cookie placed on your device when you use our website:
| Category | Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|---|
| Strictly Necessary | auth_token | Caffè Milano UK (1st party) | Stores a signed JWT to authenticate your login session across B2C and B2B accounts. Required for account access, order history, and trade pricing. | Session / 7 days |
| Strictly Necessary | PHPSESSID | Caffè Milano UK (1st party) | Standard PHP session identifier used by our backend API to maintain server-side session state during checkout and form submissions. | Session |
| Strictly Necessary | caffemilano_cookie_consent | Caffè Milano UK (1st party — localStorage) | Stores the cookie consent preferences you set via the Cookie Banner (essential only / accept all). Prevents the banner from reappearing once a choice has been made. | 1 Year |
| Strictly Necessary | __stripe_mid / __stripe_sid | Stripe (3rd party) | Set by Stripe to enable secure payment processing, fraud prevention, and linking your checkout session to the payment gateway. Required for all card transactions. | 1 Year / Session |
| Functional / Attribution | caffemilano_source | Caffè Milano UK (1st party) | First-party attribution cookie. Records the traffic source (e.g. organic search, direct, SEO affiliate referral) to correctly attribute orders to marketing channels and calculate SEO partner commissions. | 30 Days |
| Analytics & Performance | _ga / _ga_XXXXXXXX | Google Analytics 4 (3rd party) | Collects anonymised data about how visitors navigate the website (pages visited, session duration, device type). Used to improve site performance. Only activated if you click "Accept All" on the Cookie Banner. | 2 Years |
| Analytics & Performance | _gid | Google Analytics 4 (3rd party) | Distinguishes unique users across sessions for reporting in Google Analytics. Only activated if you click "Accept All". | 24 Hours |
| Analytics & Performance | _clck | Microsoft Clarity (3rd party) | Persists the Clarity User ID and settings unique to that browser. Ensures that behavior in subsequent visits to the same site is attributed to the same user ID. Only activated if you click "Accept All". | 1 Year |
| Analytics & Performance | _clsk | Microsoft Clarity (3rd party) | Connects multiple page views by a user into a single Clarity session recording. Only activated if you click "Accept All". | 24 Hours |
4. Managing Your Consent & Revocation
When you first visit our website, a Cookie Banner appears allowing you to choose between:
- "Accept All" — enables essential and analytics cookies.
- "Essential Only" — enables only strictly necessary cookies; analytics scripts are not loaded.
- "Manage Preferences" — lets you toggle analytics cookies on or off individually.
Under the UK GDPR (Article 7(3)) and PECR, you have the statutory right to withdraw or change your consent at any time as easily as you gave it. You do not need to clear your browser data: simply click the button below or select "Cookie Settings" in the website footer at any time to reopen the consent panel:
Note: Strictly necessary cookies (such as auth token, PHP session, and Stripe security tokens) are essential for website security, order placement, and shopping cart functions and cannot be disabled.
5. Third-Party Services
Our website uses the following third-party services that may set their own cookies:
- Stripe — payment processing. Stripe's privacy policy is available at stripe.com/gb/privacy.
- Google Analytics 4 — anonymous site analytics (only activated if you accept analytics cookies). Google's privacy policy is at policies.google.com/privacy.
- Microsoft Clarity & Microsoft Advertising — We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
6. Contact Us
If you have any questions about our use of cookies, please contact us at:
Caffè Milano DD Ltd
46 Nova Road, Croydon, CR0 2TL, London, UK
Email: info@caffemilanoukltd.co.uk
Tel: 020 4569 0298
For full details on how we process your personal data, see our Privacy Policy.